55bd Privacy Policy – Our Commitment to Protecting Your Information

55bd ("we", "us", or "the platform") is one of Bangladesh's most trusted online Sports Betting and gaming platforms. We believe your privacy is a fundamental right, and protecting it is our responsibility.

This Privacy Policy applies to the 55bd website, mobile app, and all other digital services. By creating an account, using our services, or contacting us, you are agreeing to this Privacy Policy.

55bd's Privacy Policy is built in accordance with international data protection standards. We are committed to being fully transparent about how your information is collected and used. Please read this policy carefully — it contains important details about your rights and our responsibilities.

55bd collects various types of information to provide you with the best service, ensure account security, and meet legal obligations.

• We only collect the information we need — nothing more.
• If you use social media login, information permitted by that platform may be automatically shared with us.
• Copies of documents submitted during the KYC process are stored securely.
• Your full payment card number is never stored on 55bd's servers.

55bd uses the information it collects for specific, legitimate purposes only. We never use your data for unauthorized or unnecessary activities.

• Account Management: Your information is used to create, verify, and secure your account.
• Service Delivery: Your information is used to provide uninterrupted betting, gaming, deposit, and withdrawal services.
• Security Verification: Data is monitored to detect and prevent fraud, money laundering, and unauthorized access.
• Customer Support: Your information is used to resolve your complaints and queries promptly and effectively.
• Personalized Experience: Your preferences and behavior are analyzed to show you relevant offers and promotions.
• Legal Compliance: Your information is used to meet the requirements of government regulations and regulatory authorities.
• Platform Development: Analytics data is used to improve the overall user experience.

The 55bd website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may cause certain features of the platform to not function properly.

55bd does not sell your personal information to third parties. However, limited information may need to be shared in certain specific circumstances.

• Payment Providers: Necessary information is shared with bKash, Nagad, or your bank to process deposits and withdrawals.
• Identity Verification Services: Limited data may be shared with approved third-party verifiers as part of the KYC process.
• Law Enforcement Agencies: Information may be disclosed to authorities when required by a court order or legal obligation.
• Technology Partner: Data may be processed by cloud hosting or security service providers under strict confidentiality agreements.

55bd does not retain your data longer than necessary. Different types of data are subject to different retention periods.

• Account information: retained for the full duration the account is active, and for 5 years after closure.
• Transaction records: Retained for a minimum of 7 years as required by law.
• KYC documents: retained for up to 5 years after account closure.
• Cookie & session data: Retained for 30 days to 1 year, depending on type.
• Customer support communications: retained for up to 3 years.
• Once the retention period expires, all data is permanently and securely deleted.

As a 55bd user, you have several important rights over your own data. We respect those rights and are here to help you exercise them.

To exercise these rights support@55bd.click-or reach us via live chat. We typically respond within 7 business days.

55bd strictly refrains from providing services to anyone under 18. Our platform is not intended for minors, and we do not knowingly collect information from them.

• Age verification is carried out at the time of registration.
• If a minor's account is detected, it is immediately suspended and all associated data is deleted.
• Parents or guardians may request the deletion of their child's data.
• If you know of a minor using 55bd, please let us know.

55bd follows industry-leading security standards to keep your data protected. Our security infrastructure is multi-layered and continuously updated.

• SSL/TLS Encryption: All communications on the website and app are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An OTP or authenticator app can be used for additional security at login.
• Firewall & DDoS Protection: Our servers are protected by robust firewall and anti-DDoS technology.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Encrypted Storage: All sensitive data stored on our systems is kept in encrypted form.
• Access Control: Only authorized personnel have access to specific data.
• Monitoring for Suspicious Activity: Automatic alerts are triggered whenever unusual login activity or transactions are detected.

55bd may update this privacy policy from time to time. Changes may be made due to technical updates, new legal requirements, or improvements to our services.

• For significant changes, we will notify you via email or through a platform announcement.
• Any changes to this policy take effect from the date they are published.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Visit this page regularly to stay up to date with the latest Privacy Policy.
• If you do not agree to the updated policy, please contact support to close your account.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our dedicated privacy team will handle your matter with the utmost care.

• Email: support@55bd.click
• Live Chat: Click the chat button at the bottom right of the platform.
• An initial response is typically provided within 48 hours.
• Additional information may be requested to verify your identity when processing data-related requests.